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The Power of Collaboration – Achieving Operational Excellence Through Public Relations Partnerships

If you're contemplating removing public relations from your operations budget because you think you can bring it back in as needed, I encourage you to think again. Here are three ways to leverage PR as one of your strongest assets in achieving operational excellence.
Taylor Swift stands apart from the rest, creating a 360 experience in every show and leaving fans craving more. We break down how her team’s approach to enterprise planning orchestrates encore results.
With guest experience at the forefront, there are some non-negotiables in operations management and others that need to go – aka the “ins” and the “outs”. Here’s what I’ve identified for the year ahead.