Succession planning begins with creating a talent pipeline - mentorship and education are musts for building resilient and future-proof teams. Learn how to create tomorrow’s leaders of your organization today. ...

Many point their finger at people when operations go awry, believing that staffing is the issue. It's not a personnel problem; it's a systems and processes problem. And it started ...

Jeremiah and his counterparts Patricia Foss-Bennie (CMP, director, conferences and publications at Municipal Maryland League) and Becky Fowkes (Director, meetings & events, American Association of Collegiate Registrars and Admissions Officers ...

When it comes to tackling enterprise-level operations and events, even one small mistake can be costly. Costly in terms of money, yes, but also time, resources, and reputation. The biggest ...

A consultant you can trust to tell a hard truth is far more valuable than a likeable one that tells you what you WANT to hear. We tell you what ...

If you landed here looking for a secret to successful enterprise planning, I’m sorry to tell you this but there isn’t one. The only secret is the one people don’t ...

Executive-level operations planning often subscribes to the idea of the more, the merrier. And while it’s true that being stingy on your human resources will likely result in burnout from ...

What’s the deal with consultants? These people come into your business, poke around, and undermine your tenured staff’s way of doing things. They hand you a lengthy report of everything ...